BTBAB is a registered charity in England and Wales (No. 1148901). Our registered address is;
3 Murcot Mill
We are a Christian organisation called to be a voice of hope & a hand of healing to the nations: to the poor & needy in the developing world, to the unreached and persecuted.
This policy explains how we collect personal data, how we use and store it, and how to contact us regarding your data.
What information do we collect?
We collect certain personal information each time you interact with us. For example, when you make a donation; request information; apply for a short term mission trip; become a recipient through the Ana Claudia Initiative (ACI); apply for the Disciplers Workshop; sign up for an event or submit a request to volunteer. We do so to ensure we can complete any request you made of us, or to provide you with the most relevant information.
From Publicly Available Data
We may collect information from the Charity Commission and information published online or in printed news media, to help us tailor our communication to you.
Certain pieces of personal data are classed as ‘sensitive’, including religious beliefs, health or financial information. If you provide this information to us, we may store it to ensure we communicate with you in the most relevant way. For example, if you tell us you go to a local church we may invite you to a relevant local event.
BTBAB – Ana Claudia Initiative (ACI), The Disciplers Workshop & Short-Term Mission
When you sign up to ACI, the Disciplers Workshop, or volunteer to go on short-term mission trips with BTBAB and share personal data with us, we will retain this information for analysis and monitoring purposes.
Some information you share with us may be classed as ‘sensitive personal data’ – including but not limited to – information about your mental and physical health, ethnic background, emergency contact details (short-term missions), educational history and exam results and data regarding your socio-economic background.
BTBAB will only use emergency contact information to confirm safe arrival in the country where the short-term mission is taking place or in the event of BTBAB being notified of an emergency involving a team member during the mission trip.
This information is stored securely on our internal Microsoft Excel database, and is only accessible by staff who have a legitimate reason to access the information. We collect this data to ensure that we can provide the best service possible to ACI recipients, those attending the Disciplers Workshop and volunteers on short term-missions with BTBAB and to ensure that we are working with young people who most need our help.
When analysing data on the effectiveness of the BTBAB short term missions, ACI or the Disciplers Workshop this is anonymised, and no individual data is shared.
What do we do with your information?
We may use the personal data we collect to:
- Keep you up to date on news and stories about our work;
- Ask for financial and non-financial support, such as volunteering;
- Process donations you give us, or to support your fundraising for us, including gift aid;
- Provide information you have requested;
- Provide a personalised service, such as personalised emails;
- Record your interaction with us, such as any volunteering you engage in or events you attend; and
- Ask for your feedback on our work and our communication with you.
Basis of processing your data
From 25th May 2018, we will process your personal data based on the consent you provide us with. In practice, this means that we will contact you by email and phone only if you have given us permission to do so. You are free to change your preferences at any time by contacting us by telephone, post or email, using the details shown below.
Contacting the right supporters at the right time. We may write to our supporters occasionally by post to inform them of our work or of opportunities to get involved. When you make a donation, a series of donations, express an interest in our work, or show a potential to give to our work, we will rely on our legitimate interest in order to collect additional information as noted above. This helps us to identify those supporters who would benefit from an initial discussion with us.
Applying for ACI, a Disciplers Workshop or Volunteering with us
Where you provide personal data and sensitive personal data when applying for the Disciplers Workshop, as an ACI recipient or volunteering for short-term mission opportunities, we will process, store and disclose this personal data to support the application for the Disciplers Workshop, ACI recruitment or short-term mission process. With your consent we will use this information to contact third parties, such as referees, or to check DBS records. Application forms will be stored for a period of six months before being deleted. We will store anonymised data regarding applicants to monitor compliance with our equal opportunities policy.
How and where we store your information
How long do we keep your data?
We will keep your personal information only for as long as we consider it necessary to carry out each activity.
We have a data retention policy to implement this. We take account of legal obligations and accounting and tax considerations as well as considering what would be reasonable for the activity concerned.
For example, we will retain details of donations for eight years to meet tax, accounting and auditing requirements. Where someone leaves us a legacy, we will retain this data indefinitely to carry out the administration of legacies and to communicate with families and executors of those who have left us a legacy.
If you have any questions about our Data Retention Policy, please contact us.
We ensure that access to personal data is restricted only to those staff members or volunteers whose job roles require such access and that regular training is provided for these individuals.
Credit/Debit Card Security
If you use your debit or credit to donate to us, this information is processed through banks and other third-party providers such as PayPal. We do not have access to, or store this information on our database.
If you set up a regular donation to us through Standing Order, this information is processed by your bank. We do not have access to, or store this information on our database.
Where We Store Your Personal Information
When We Share Your Information
We do not share or sell any personal data with other charities. If you have any questions, please contact us.
We may need to pass on information if required by law or by a regulatory body. For example, a Gift Aid audit by the HMRC, or if asked for details by a law enforcement agency.
What are Cookies?
A cookie is a text file that is sent from our website as soon as you visit the site. It is stored on your computer’s hard drive and helps us to identify your computer (not you) and collects information in an aggregate, anonymous way.
Cookies may be used to collect information about your visit to our website, for example, traffic data, location data, device information, the date and time of your visit and the pages that you visit.
The cookie data that we collect we may use to:
- Customise the content on our website and to help us understand visitor’s current and future needs;
- Process any requests, applications or transactions you may make;
- Aid internal administration and analysis.
Most browsers allow you to turn off the cookie function. To do this you can look at the help function on your browser.
How To Control and Delete Cookies
If you wish to restrict or block the cookies which are set by the BTBAB website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Third Party Cookies
We use websites such as YouTube and Vimeo to embed videos and you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third party website for more information about their cookies and how to manage them.
As some of these services may be based outside of the UK and the European Union, they may not fall under the jurisdiction of UK courts. If you are concerned about this, you can change your cookie settings (see above).
Changing or Updating Your Preferences
We want to ensure that we communicate with you in the way that best suits you. You can change your preferences on what you receive from us, including marketing and fundraising materials, or how we contact you, by mail, phone or email, at any time. You can also let us know if your contact details change. You can do so by:
Write to us:
3 Murcot Mill
Telling Us To Stop Processing
Access To Your Information
You have the right to request details of the information we hold about you. To do so, please send an email to firstname.lastname@example.org or write to us at the address above. In line with regulations, we will respond within 30 days.
Changes to this Policy
This policy was last updated in May 2018. We may amend this policy from time to time to take account of changes to our processes or changes to data protection or other legislation. If we make any significant changes to this policy, we will show this clearly on our website. By continuing to use our website you will be deemed to have accepted these changes.
We welcome feedback or questions on this policy or on any of our actions by contacting us by phone, email or in writing.